Last updated: September 24, 2026
At Rydertoysshop, we ship all orders from our fulfillment facility in Queens, New York. We currently deliver within the contiguous United States only. We do not ship to Alaska, Hawaii, Puerto Rico, or international destinations at this time.
Order Processing
Orders placed before 2:00 PM ET on business days (Monday through Friday, excluding federal holidays) are processed the same day. Orders placed after the cutoff time or on weekends will be processed on the next business day.
| Processing Stage | Timeframe |
|---|---|
| Order verification and packing | 1–2 business days |
| Carrier pickup | Same day if ordered before 2:00 PM ET |
Delivery Timeframes
We select the most suitable carrier for your delivery address based on the destination state, package weight, and service availability. Our primary carriers are UPS, FedEx, and USPS. The carrier assigned to your order will be confirmed in your shipment confirmation email.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Ground (UPS / FedEx / USPS) | 3–5 business days after dispatch | Free |
Total Delivery Time = Processing Time (1–2 business days) + Transit Time (3–5 business days)
The transit times above are carrier estimates, not guaranteed delivery dates. Weather conditions, peak holiday seasons, and unforeseen logistical events may occasionally extend delivery beyond the estimated window.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number and a direct link to the carrier’s tracking page. You can monitor your shipment status at any time using that link. If you have not received tracking information within 2 business days of placing your order, please contact us at info@rydertoysshop.my.
Shipping Details
- Free shipping applies to all orders shipped within the contiguous United States. There is no minimum order value required to qualify for free shipping.
- We do not charge sales tax on any orders. The price you see at checkout is the total amount you will pay.
- We are unable to deliver to P.O. Boxes or APO/FPO addresses. Please provide a valid street address at checkout.
- If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange reshipment. Additional shipping charges may apply in such cases.
Delivery Issues
If your tracking shows delivery but you have not received your package, please contact the carrier directly first, as they may have additional location information. If the carrier cannot resolve the issue, contact us at info@rydertoysshop.my within 7 days of the expected delivery date and we will initiate a carrier investigation.